Check Unlock Status

Enter your reference number.

Track Your Request

Your reference number was sent to you after you submitted a request on the Request Unlock page. It looks like BH-2026-0001.

Don't have a reference number? Submit a new request or ask us on WhatsApp.

Reference Number

Status

Estimated Progress

What the Statuses Mean

Received

We've got your request and are reviewing your device and service details.

In Progress

Your service is actively being worked on.

Awaiting Info

We need something from you — check WhatsApp or email for our message.

Completed

Your service is finished. We'll confirm everything is working with you directly.